Essay: Discuss thoroughly (20 pts)
1. Why there is a need to understand Key Measurements and Relationship in every Decision Making conducted by the Decision-Maker?
Answer (1)
Understanding key measurements and relationships matters in decision making because it turns guesses into informed choices. Key measurements are the numbers that show what is really happening—costs, time, quality, satisfaction, risk. Relationships explain how these numbers move together, like how raising prices can lower demand, or how adding staff can shorten waiting time but increase expenses. When a decision-maker knows both, they can predict results, see trade-offs, and choose options that support the main goal instead of creating new problems. For example, a school might track study hours, attendance, and test scores; seeing the pattern helps target tutoring where it works best. A small business can compare marketing spend to sales and customer return rate; this shows which channel is worth keeping and which to drop. Clear measurements also create accountability and learning: after a choice is made, the same metrics reveal if it worked, so the next decision is smarter.Numbers, however, should guide—not replace—good judgment. They must be valid, understood in context, and balanced with the human side, like fairness and well-being. In short, knowing the right metrics and how they relate gives the decision-maker a simple map: it shows where they are, what might happen if they turn left or right, and how to adjust along the way[tex].[/tex]
