What is the importance of emotional intelligence in the workplace?
Answer (1)
Emotional intelligence (EI) is important in the workplace because it helps people manage their emotions, understand others, and work better in teams. A person with high EI can stay calm under pressure, resolve conflicts maturely, and show empathy to coworkers.Reasons Why EI MatterBetter teamwork – People who understand emotions can cooperate and avoid unnecessary arguments.Leadership – Emotionally intelligent leaders can inspire others and make thoughtful decisions.Stress management – EI helps workers deal with pressure without breaking down or panicking.Conflict resolution – It allows people to address issues without letting anger take over.Communication – Understanding emotions makes it easier to explain ideas and listen to others.
