Specific Areas to Train Hotel Employees AtFront Office OperationsGuest check-in/check-outReservation systemTelephone etiquetteHandling complaintsHousekeepingRoom cleaning standardsUse of chemicals/equipmentLaundry operationsLost and found proceduresFood and Beverage ServicesTable setting and serviceMenu knowledgeHygiene and sanitationBarista or bartender skillsKitchen OperationsFood preparation techniquesSafety and cleanlinessInventory and storageWaste managementMaintenanceElectrical and plumbing basicsEquipment handlingPreventive maintenanceSecurityEmergency proceduresGuest safety protocolsAccess controlCustomer ServiceConflict resolutionCultural sensitivityCommunication skillsIT and Reservation SystemsPOS systemOnline bookingData privacy rules