3. WHAT IS CALL CENTER FOR YOU?
Answer (1)
For me, a call center is a workplace where trained agents handle incoming or outgoing calls to assist customers with their concerns, give product information, or provide services such as billing support, technical help, or sales.It is more than just answering phones—it’s about delivering quality customer service, building trust, and solving problems efficiently. Call centers are important because they serve as the bridge between companies and their customers. They represent the company’s voice and reputation.
