Phosphates are commonly added to boiler water to prevent the formation of hard scale by reacting with scale-forming salts (such as calcium salts) to form relatively harmless sludges, which can be removed by blowdown. This helps protect the boiler system from damage caused by scale buildup.---2. The most critical period of main turbine operation is during cold start-up, rather than hot shutdown because:Answer: C. differential expansion can result from the temperature difference between the rotor and rotor casing