Answer:Scenario 1: Comforting a Friend Who Failed a TestWords of encouragement and support:"It's okay to feel disappointed, but remember, one test doesn't define you."Showing empathy and understanding:"I can understand why you're upset. Failing a test can be really tough. Actually I've failed a test before too. It's not easy, but it's important to learn from it."Keeping a friendly tone:"You're a great student. I know you'll bounce back from this."