Assertive 1. b. achieving goals without hurting others2. a. protective of owner's right and respectful of other's right Aggressive3. c. winning often at someone else's expense4. d. behaves as if their needs are most important, as though they have more rights Passive-aggressive5. e. passive on the surface but are acting out their anger indirectly6. f. There is a little sting of irony or even worse and sarcasm in the language. Passive7. g. Its communication involves putting the speaker's needs last.8. h. does not express the speaker's thoughts or feelings or does not ask for what the speaker wants Manipulative9. i. The language is skilled at influencing or controlling others for their advantage.10. j. Spoken words hide an underlying message that other people may be unaware of.