### **Scenario 1: "Error Message Mystery"****Software Problem:** - Allan receives an error message that says "Not Found" while playing an educational game. The game then abruptly closes, preventing him from progressing to the next level.**Possible Issue/Problem:**1. **Missing or Corrupted Game Files:** - The "Not Found" error could indicate that the game is trying to access a file or resource that is either missing or corrupted. This could be a result of an incomplete installation, file corruption, or accidental deletion of necessary game files.2. **Outdated or Incompatible Software:** - The error might be due to outdated game software, drivers, or an incompatible version of the game with the operating system.3. **Server or Network Issues:** - If the game relies on an online server to load certain levels or content, a network issue or server downtime could cause the "Not Found" error.4. **Insufficient Permissions:** - The game might not have the required permissions to access certain files or resources, leading to the error message.**Solution:**1. **Verify Game Files:** - If the game was downloaded via a platform like Steam or another digital storefront, use the "Verify Integrity of Game Files" option to check for missing or corrupted files and automatically replace them.2. **Reinstall the Game:** - Uninstall the game and then reinstall it. This will ensure that all files are correctly installed and that any corrupted files are replaced.3. **Update the Game and System:** - Check for any available updates for the game. Also, ensure that your operating system and drivers (especially graphics and sound drivers) are up-to-date.4. **Check for Server Status:** - If the game is online, visit the game’s official website or social media pages to see if there are any known server issues or outages.5. **Run as Administrator:** - Try running the game with administrative privileges to ensure it has the necessary permissions to access required files.6. **Check Internet Connection:** - Ensure that your internet connection is stable if the game requires online access for certain features or levels.