Scenario: Suppose that you will establish your own business as aComputer Shop owner.Directions: Research on sample survey forms from internet orperiodicals. Create your own survey form that will gather informationabout your target customers' needs and wants for your ComputerShop business.can you help me with this?
Answer (1)
Answer:Customer Needs and Wants Survey for Computer Shop1. Personal Information - Name: ___________________________ - Age: ___________________________ - Gender: - ☐ Male - ☐ Female - ☐ Other - Email Address: ___________________________ - Phone Number: ___________________________2. Computer Usage - What type of computer do you primarily use? - ☐ Desktop - ☐ Laptop - ☐ Tablet - ☐ Other: ___________________________ - How often do you use a computer? - ☐ Daily - ☐ Weekly - ☐ Monthly - ☐ Rarely3. Computer Needs - What do you primarily use your computer for? (Select all that apply) - ☐ Work/Business - ☐ Gaming - ☐ Education/Study - ☐ Streaming/Entertainment - ☐ Social Media - ☐ Other: ___________________________ - What features are most important to you in a computer? (Rank in order of importance) - ☐ Speed/Performance - ☐ Storage Capacity - ☐ Graphics/Display Quality - ☐ Portability - ☐ Price - ☐ Brand4. Purchasing Preferences - How often do you purchase or upgrade your computer or its components? - ☐ Annually - ☐ Every 2-3 years - ☐ Every 4-5 years - ☐ As needed - What is your preferred method of purchase? - ☐ In-store - ☐ Online - ☐ Both5. Service and Support - What type of services would you expect from a computer shop? (Select all that apply) - ☐ Computer Sales - ☐ Repair and Maintenance - ☐ Technical Support - ☐ Accessories and Peripherals - ☐ Software Installation - How important is customer service in your purchasing decision? - ☐ Very Important - ☐ Important - ☐ Neutral - ☐ Not Important6. Feedback and Suggestions - What do you look for in a computer shop that would influence you to choose it over others? ______________________________________________________ - Are there any specific products or services you wish were offered? ______________________________________________________**7. Additional Comments** - Please provide any additional comments or suggestions: ______________________________________________________
